Privacy Policy

Last updated: May 1, 2026

1. Introduction

Musamin ("we", "our", "us") operates the website musamin.com and the platform app.musamin.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing information you provide when creating an account or making a purchase.
  • Account Data: Profile information, project settings, and content you create on our platform.
  • Usage Data: IP address, browser type, operating system, device information, pages visited, referral URLs, and timestamps — collected automatically when you use our services.
  • Location Data: Country-level location derived from your IP address for currency detection and analytics.
  • Third-Party Authentication: If you sign in with Google, we receive your name, email, and profile photo from Google. We do not receive your Google password.

3. How We Use Your Information

  • To create and manage your account
  • To provide, operate, and maintain our services
  • To process transactions and send related information
  • To send you technical notices, updates, and support messages
  • To detect, prevent, and address technical issues and fraud
  • To improve our platform and develop new features
  • To provide analytics and visitor tracking for your projects

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences (theme, currency), and collect usage analytics. We use Google Analytics (GA4) on musamin.com to understand how visitors interact with our marketing site. You can control cookies through your browser settings.

5. Third-Party Services

We may share your information with the following third-party services:

  • Cloudflare: DNS, CDN, and security services
  • Flutterwave: Payment processing
  • Google: Authentication (OAuth) and analytics
  • SMTP Provider: Transactional email delivery

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. All passwords are hashed using bcrypt. Data is transmitted over HTTPS. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Deleted accounts are soft-deleted and permanently removed after 30 days. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, contact us at hello@musamin.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: